Services

Services

Services

Official Nijo-jo Castle Guided Tour

Official Nijo-jo Castle guided tours by expert guides are offered daily.

Click here for regularly scheduled guided tours (Japanese and English)

General Information Desk

The General Information Desk in Nijo-jo Castle provides the following services.

  • Nijo-jo Castle information
  • Nijo-jo Castle donation reception
  • Various guidebooks for sale
  • Official Nijo-jo Castle Guided Tour reception
  • Various tickets are on sale (Ninomaru-goten Palace, Honmaru-goten Palace (only a small number of same-day tickets are available), and Painting Gallery).
  • 100 Famous Castle stamps
  • Audio guide device rental (for a fee)
  • Electric wheelchairs rental (free of charge, reservations not accepted)
General Information Desk

Main rest area (shop and café corner)

Commemorative entrance ticket (standard version)
The main rest area in Nijo-jo Castle provides the following services. Please stop by.

  • Shop (selling souvenirs, Nijo-jo Castle original products, commemorative tickets, and official guidebooks)
  • Café corner
  • Luggage storage, coin lockers
  • Nursing room
  • 100 Famous Castle stamps
  • ATM
Kyoto City Tourism Association Nijo-jo Castle Shop

Find out more here

  • Rest Area
  • Rest Area
  • Rest Area

Waraku-an Tea House

Waraku-an Tea House is a historically valuable building made from a part of the former residence of the Suminokura family, which was located northeast of the current Kyoto City Hall main office building, and the garden stones from that garden. In front of it, there is also a garden called “Seiryu-en Garden,” which is a blend of Japanese and Western-style gardens. In the tea room Waraku-an, Sabo Maeda offers matcha and sencha sets. Please stop by to take a break from sightseeing at Nijo-jo Castle in this historic space.

Waraku-an Sabo

Click here to see the location of the main rest area and Waraku-an Tea House

Feeding Carp

Carp feeding is sold at the Honmaru East Bridge (200 yen). Enjoy feeding carp swimming gracefully in the inner moat while savoring the castle atmosphere.

  • Feeding Carp1
  • Feeding Carp2

Audio guide device rental

To help visitors better understand the World Heritage Site Nijo-jo Castle, audio guide device (for a fee) and tactile maps for the visually impaired (free of charge) are available for rent.

For more information

Wheelchair rental

Since the road is covered with gravel in the castle, electric wheelchairs are available at the General Information Desk free of charge. Additionally, indoor wheelchairs are also available for visitors to the Ninomaru-goten Palace and Honmaru-goten Palace. Please ask an attendant at the Goten. (Reservations not accepted.) *The assist function of the electric wheelchair cannot be used by the user alone. Users need to be assisted by a caregiver.

Luggage storage and coin lockers

In order to ensure a comfortable visit to the vast castle, luggage storage and coin lockers are available for strollers, suitcases, etc. at the following locations.

Luggage storage

*Please use this for strollers, suitcases, and other large luggage.

  • Main rest area: 500 yen
Cloakrooms

Coin lockers

Next to Higashi Ote-mon ticket counter
(outside the gate)
Rest Area
(inside the gate)
Large 700 yen 500 yen
Medium 500 yen 300 yen
Small 300 yen 200 yen

KYOTO Wi-Fi

KYOTO Wi-Fi is available at the Higashi Ote-mon Gate, main rest area, west bridge rest area, Waraku-an Tea House, and Honmaru-goten Palace.

Click here for detailed usage guides

Nijo-jo Castle Wedding

Why don’t you and your partner make an important start together at Nijo-jo Castle, a World Heritage Site that Kyoto is proud to be a part of? We offer a unique and original Japanese wedding that everyone longs for at Seiryu-en Garden and Koun-tei, which are not open to the public. A special place that will be passed down to the future, where you can spend your happiest day.

  • Nijo-jo Castle Wedding1
  • Nijo-jo Castle Wedding2
  • Nijo-jo Castle Wedding3

Click here for more details about rate plans, etc.

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