Facility

The following visitor services are available at the General Information Center.

• Information about Nijo-jo Castle
• Acceptance of donations toward the Nijo-jo Castle Owners’ Fundraising Campaign
• Audio guide rental (fees apply)
• Power wheelchair rental(free, on a first-come-first-served basis)

The following visitor services are available at the Rest Area. The lecture room is available for picnics. Seats cannot be reserved.

• Shop (souvenirs, original merchandise, commemorative admission tickets)
• Café
• Cloakroom and coin-operated lockers
• Nursing room
• Multipurpose room (available for prayers)
• Sale of commemorative admission tickets
• “Top 100 Castles of Japan” rubber stamp
• Cash machine

The teahouse Waraku-an is a historically important building. It is built from parts of the 300-year-old former Suminokura Ryoi residence moved from Takasegawa Ichiofunairi (an address in Kyoto), and garden stones from the same mansion. The teahouse is set in Seiryu-en Garden, which combines traditional Japanese and Western aspects of garden design. Sabo Maeda serves matcha and sencha green teas with sweets at Waraku-an, offering visitors tea breaks in historic surroundings.

The gravel-laid castle grounds may be easier to negotiate with power wheelchairs, which are available to rent from the General Information Center. Indoor wheelchairs are available at Ninomaru-goten Palace. Please ask a member of staff (available on a first-come-first-served basis. We do not take reservations).

Strollers, suitcases and other items of baggage can be checked into the cloakrooms or coin-operated lockers to explore the huge castle grounds in comfort.

Free WiFi provided by Kyoto WiFi is available near the Higashi Ote-mon Gate, Rest Area, Seiryu-en Garden Rest Area, Waraku-an, and West Bridge Rest Area.

Find out how to access Kyoto WiFi